Order Cancellation Policy

This Order Cancellation Policy ("Policy") outlines the terms and conditions under which you, the customer ("you"), can cancel an order placed on Smartdealsworld.com ("Website").

Right to Cancel

You have the right to cancel an order before it ships. You can cancel your order by:

  • Logging into your account and clicking "Cancel Order" next to the desired order in your order history.
  • Contacting Smartdealsworld.com customer service via phone at +919815543399 or email at contact@smartdealsworld.com.

We will use commercially reasonable efforts to process your cancellation request as soon as possible.

Order Status and Cancellation Window

You can only cancel an order before it ships. Once your order ships, you will no longer be able to cancel it through this Policy. You may, however, be eligible to return the order in accordance with our Return Policy (link to Return Policy).

Confirmation of Cancellation

Upon receiving your cancellation request, we will send you a confirmation email acknowledging your cancellation and informing you of any applicable refunds.

Refunds

If you cancel your order before it ships, you will receive a full refund for the order amount, including any applicable taxes and shipping charges. The refund will be processed to the original payment method used for the purchase. Please allow for standard processing times for the refund to reflect in your account.

Exceptions to Cancellation Policy

This Policy does not apply to:

  • Orders for custom-made or personalized products.
  • Digital products (e.g., ebooks, downloadable software) once they have been downloaded.
  • Products that have already shipped.

Changes to this Policy

Smartdealsworld.com reserves the right to modify this Policy at any time. We will post any changes to this Policy on the Website. Your continued use of the Website following the posting of any changes to this Policy constitutes your acceptance of those changes.